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Shipping Policies

GENERAL SHIPPING RATES

  • Free Shipping on All US Strap Orders over $20
  • Free Shipping On International Strap Orders over $40
  • Flat Rate Shipping on All International Orders Under $40
  • Free Shipping on all US watch orders
  • Customers are responsible for any fees related to customs or duty.

For any questions about orders please contact orders@teddybaldassarre.com and for any other questions please contact team@teddybaldassarre.com

SHIPPING STRAPS:

  • All nonextoic reptilian and nonostrich straps can be shipped worldwide.
  • Based on restrictions with international customs, we have to restrict shipping all exotic reptilian and ostrich leather straps to U.S. customers only. This doesn't include calfskin leather straps made in reptilian style.
  • For International strap orders please allow 1-4 weeks (depending on the country) for delivery in order for customs to approve items. Customers are responsible for any fees related to customs or duty.
  • Due to limitations with our shipping provider, we are unable to ship to Africa and certain parts of South America, Oceanic countries, and Europe. If you have any questions or concerns in regards to this, do not hesitate to reach out to orders@teddybaldassarre.com to see if we can find a way to make an exception.

SHIPPING WATCHES:

  • Where we can ship watches depends on brand
  • Watches that ship only to US: Raymond Weil
  • Watches that ship only to US and Canada Include: Lum-Tec, G-Shock, Mondaine, Luminox, Orient
  • Watches that ship to the US, Canada, and Carribean include: Junghans, Maurice Lacroix (shipping rates to Carribean vary by island - free for purchases over $1,000)
  • Watches that ship Worldwide include: Carpenter, Martenero, Zelos, Laco, Formex, Melbourne, Eza, MeisterSinger, Muhle Glashutte
  • Dufrane Shipping: US, Canada, Mexico, Europe, India, Hong Kong, Singapore, Australia, Japan
  • Ocean Crawler Shipping: NA, Europe, Asian and Australia
  • Customers are responsible for any fees related to customs or duty.

01

Authorized Retailer

Official Authorized Dealer of over 15 leading watch brands and backed by a full manufacturer warranty.

02

Customer Service + Returns

Dedicated customer service staff ready to resolve any purchase or product issues.

03

Shipping + Fulfillment

Authorized integrations with our brand partners for swift fulfillment directly to our customers.